At Royal Honey House, we strive to provide prompt and reliable delivery services. We offer shipping across the United States through trusted carriers, ensuring your order arrives securely and on time. Please review our delivery policy for detailed information on our shipping methods, processing times, and estimated delivery windows.
1. Shipping Carriers and Delivery Timeframes
We ship orders within the United States using the following carriers:
- USPS (United States Postal Service): Estimated delivery within 5 to 7 business days.
- DHL Express: Estimated delivery within 3 to 5 business days.
Please note that delivery times exclude weekends and holidays.
2. Order Processing Time
All orders require 1 business day for processing before they are dispatched. Orders placed on weekends or holidays will be processed on the following business day. Once your order is prepared and dispatched, you will receive a confirmation email with tracking information.
3. Delivery Timeline Summary
| Carrier | Processing Time | Delivery Time | Total Estimated Delivery Time |
|---|---|---|---|
| USPS | 1 business day | 5–7 business days | 6–8 business days |
| DHL | 1 business day | 3–5 business days | 4–6 business days |
4. Shipping Charges
Shipping charges will be calculated at checkout based on your selected carrier and destination. For specific shipping rates, please refer to the checkout page.
5. Tracking Your Order
Once your order is shipped, a tracking number will be sent to your email. You can track your shipment’s status on the carrier’s website for real-time updates. If you have any questions about your order’s progress, please reach out to our customer service team.
6. Delivery Delays
While we strive to meet the estimated delivery windows, delays may occur due to factors beyond our control, such as weather conditions or carrier delays. We appreciate your patience and understanding in such cases.
Contact Us
If you have any questions about our Delivery Policy or require assistance with an order, please contact us:
- Email: info@royalhoneyhouse.com
- Phone: +1 907-200-8895
- Mailing Address: 30N, Gold St, Sheridan, WY, USA
Effective Date: 01/01/2024